Privacy Policy

1. Introduction

RavTap ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Platform").

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, phone number, and password when you create an account.
• Profile content: professional details, links, images, brochures, and other content you add to your digital profiles.
• Payment information: billing details processed through our third-party payment providers (Stripe / Razorpay). We do not store your full card details.
• Communications: messages you send to us via email or support channels.
• Automatically collected data: IP address, browser type, device type, pages visited, and analytics events when you interact with the Platform.

3. How We Use Your Information

• To provide, maintain, and improve our services.
• To process transactions, send billing confirmations, and manage subscriptions.
• To send transactional emails such as welcome messages, lead notifications, and team invitations.
• To send promotional or campaign communications (you can opt out at any time).
• To generate aggregated analytics about profile views, link clicks, and lead conversions.
• To detect, prevent, and address fraud, abuse, or technical issues.

4. Sharing of Information

We do not sell your personal information. We may share data with:

• Service providers: hosting (Vercel), database (Supabase), payments (Stripe / Razorpay), email delivery (Resend), and analytics tools.
• Workspace members: team members within the same workspace can view shared profiles and leads.
• Reseller partners: if your workspace was created by a reseller, the reseller may view workspace-level data.
• Legal requirements: when required by law, regulation, or valid legal process.

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal information within 30 days, except where retention is required by law or for legitimate business purposes.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, access controls, and regular security reviews. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict processing of your data.
• Data portability — receive a copy of your data.
• Withdraw consent at any time (where consent is the basis).

To exercise any of these rights, email us at privacy@ravtap.com.

8. Cookies

We use essential cookies for authentication and session management. We may also use analytics cookies to understand how users interact with the Platform. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@ravtap.com.